Return policy

Last updated: 1 November 2026

1. Damaged or wrong items

Contact us within 7 days of delivery with photos and your order number. We will replace or refund the item.

2. Perishable goods

Fresh and frozen products cannot be returned unless they arrive damaged or defrosted.

3. Refunds

Approved refunds are issued to the original payment method within 5–7 business days.